Privacy Policy
At Lets Vibe Digital, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By accessing or using our website, services, or engaging with us in any capacity, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
Lets Vibe Digital is a digital marketing agency specialising in growth strategy, paid media, and performance marketing.
Who We Are
What Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Business name
- Website URL
- Payment information (if applicable)
- Social media handles
- Location data
- Device and browser information
- Behavioural data on how you interact with our site or ads
We collect this information directly from you when you:
- Fill out a form on our website
- Book a discovery call
- Interact with our ads or content
- Become a client or request a proposal
- Subscribe to our newsletter
- Engage with us on social media
How We Use Your Information
We may use your information to:
- Provide and improve our services
- Communicate with you (via email, phone or SMS)
- Deliver relevant content and marketing offers
- Respond to enquiries or support requests
- Manage client accounts and billing
- Conduct performance tracking and analytics
- Comply with legal obligations
You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.
Use of Cookies & Tracking Technologies
We use cookies and similar technologies, i.e. - pixels or tracking tags to:
- Analyse website traffic and behaviour
- Personalise your experience
- Improve our content, performance, and marketing
You can control cookie settings via your browser. Disabling cookies may impact the functionality of some parts of our site.
Disclosure of Personal Information
We may disclose your information to:
- Our internal staff and contractors
- Trusted third-party service providers i.e. - CRMs, analytics platforms, email marketing tools
- Payment processors
- Legal or regulatory bodies when required
We do not sell, rent or trade your personal information.
Data Storage & Security
Your data is securely stored in trusted systems, including cloud-based services hosted in Australia or overseas. We take reasonable steps to:
- Protect your data from loss, misuse, or unauthorised access
- Ensure third-party vendors meet data security standards
We strive to protect your data at all times.
Your Right Under Privacy Laws
Depending on your location, you may have additional rights under privacy legislation such as CCPA (California) and GDPR (EU/UK).
CCPA - California Consumer Privacy Rights
If you’re a California resident, you may have the right to:
- Know what personal data we’ve collected and why
- Request access to our deletion of your data
- Ask us not to sell your personal information
To exercise any of these rights, please contact us, and we’ll respond within 30 days.
GDPR - General Data Protection Regulation Rights
If you’re located in the EU or UK, you are entitled to the following:
- Right to access - Request copies of your personal data
- Right to rectification - Correct inaccurate or incomplete information
- Right to erasure - Request deletion of your personal data under certain conditions
- Right to restrict processing - Limit how we process your data
- Right to object - Object to the processing of your data
- Right to data portability - Request the transfer of your data to another service
If you wish to exercise any of these rights, please contact us. We’ll respond within one month as required by the law.
Access, Updates & Complaints
You can request to access, update, or delete personal data at any time. If you have concerns or believe your privacy rights have been violated, please contact us directly.
If you’re not satisfied with our response, you may contact the Office of the Austrlia Information Commissioner (OAIC) via www.oaic.gov.au
Children's Privacy
We are committed to protecting the privacy of children online. We strongly encourage parents and guardians to be actively involved in their children's internet use by monitoring, guiding, and participating in their online activities.
We do not knowingly collect any personally identifiable information from individuals under the age of 13. If you believe that your child has provided such information on our website, please contact us immediately. We will take swift action to investigate and, where necessary, delete the information from our records.
Changes To The Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We recommend reviewing this page periodically to stay informed about how we protect your information.
Any updates to this Privacy Policy will be posted here, and such changes will take effect immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy, you can contact us directly.
